Emotional Intelligence for Improved Business Results

This comprehensive introduction course includes real-world examples and case studies as well as tools and templates that enable participants to understand how the emotional intelligence concept can be applied in any commercial, government or nonprofit organization. The course covers the processes of developing emotional intelligence, impact of emotional intelligence, emotional intelligence framework, application of emotional intelligence etc.

Course Objective

At the end of the course, participants should be able to:

  • Understand the concept of emotional intelligence.
  • Apply techniques for responding to situations in an emotionally intelligent manner.
  • Understand and explain the impact of emotional intelligence on life and work interactions.
  • Identify areas of personal development through self-evaluation of own level of emotional intelligence.
  • Respond rather than reacting to emotions
  • Build emotional self-awareness.
  • Discover the benefits of emotional intelligence
  • Set goals to achieve success

Course Content

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Course Includes

  • 9 Lessons
  • 56 Topics
  • 7 Quizzes
  • Course Certificate

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